To define detail, scope and purpose.
To establish the developed detail in a viewable format to facilitate information.
To facilitate the application of the documentation.
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This information can be used to develop food safety and quality programs that meet the requirements of modern Regulatory, Customer and Industry Standards:
Certification is recognition provided to a business by an accredited Certification Body (or authorised agency) that the food business has been assessed as complying with the requirements of a particular certification standard. Certification may be required by customers or regulators, or it may be a tool by which you benchmark your business in the global food marketplace. Whatever the reason, gaining and maintaining certification is a substantial investment and should be considered carefully before you begin. haccp.com is designed to help food businesses, their associates, and clients understand the food industry certification process, with resources that certified businesses can use to better manage their investment in certification.
Certification to industry standards was once seen as a measure of best practice. Today, many customers require certification as a condition of supply, so it is often essential for competing in modern food markets.
The foundation of certification is adherence to relevant Food Industry Legislation and Guidelines, supported by reputable standards such as Codex HACCP, ISO 9001, ISO 22000, BRCGS Food Safety, SQF, IFS Food, FSSC 22000, GLOBALG.A.P., and Customer Standards. Together these provide robust management systems through which a food business can achieve excellence within its sector. Many food businesses must also certify to specific standards that define vendor requirements as a prerequisite for supplying large retail or food service groups.
Quality management has evolved to sit alongside food safety as a major component of contemporary food industry certification. The emphasis has shifted to ensuring that food produced, manufactured, and supplied is not only safe to eat but also consistently of good quality.
Certification to accepted industry standards provides:

The Global Food Safety Initiative (GFSI) is an industry initiative that benchmarks food safety certification schemes against a set of requirements. GFSI does not certify businesses. A scheme that meets the benchmarking requirements becomes GFSI-recognised, and many retailers and food service groups accept certification to a recognised scheme as evidence that a supplier’s food safety system has been independently assessed to a consistent level.
Schemes recognised by GFSI include BRCGS Food Safety, SQF, IFS Food, FSSC 22000, and GLOBALG.A.P. Standards such as ISO 9001 and ISO 22000 are not GFSI-recognised schemes in their own right, although FSSC 22000 is built on ISO 22000.
GFSI recognition is reviewed as benchmarking requirements change, so confirm the current status of any scheme with its owner before relying on it.
The following steps are generally considered elements of a typical food business certification process:
Any certification process should be flexible enough to meet the requirements of anticipated outcomes but rigid enough to maintain the integrity of the audited standard in ensuring safe, good quality foodstuffs.
The food business decides to apply for a particular certification, for example Codex HACCP, ISO 9001, ISO 22000, BRCGS Food Safety, SQF, IFS Food, FSSC 22000, GLOBALG.A.P. or Customer Standards, or a group of certifications. The decision may be an internal requirement of the food business or a request from one of its clients as a form of guarantee for the products or services supplied to them.
The food business may choose any Certification Body to certify it to the required standard, provided that the Certification Body is accredited to deliver certification to that standard. This choice supports impartiality, and requirements from the food business’s clients to use a specific Certification Body are generally viewed as unacceptable. More than one Certification Body may be used by one food business, but not for the same certification standard. For example, a food business may have HACCP certified by one Certification Body and ISO 9001 certified by another.
The scope of the certification standard chosen may relate only to a selection of products or processes rather than the entire business operation. Some standards, however, require the entire scope of the business operation at a particular site to be audited.
Certification Bodies are accredited by an Accreditation Body to provide certification services to recognised standards. The accreditation requirements depend on the type of certification, and commonly include ISO/IEC 17065 (certification of products, processes and services) or ISO/IEC 17021-1 (audit and certification of management systems). These provide a foundation of competence, consistency, and impartiality for certification services.

The food business applies to the Certification Body for the required certification. This process generally includes contractual agreements covering service scope and purpose, applicable fees, and other information, which may also include interactions between the food business’s client and the Certification Body.
The application process may include an onsite advisory visit from the Certification Body to discuss the food business’s specific requirements. Most Certification Bodies require the food business to nominate an Authorised Representative, usually the person who liaises with the Certification Body for onsite and offsite interactions. The food business is also designated a Client Manager, who is often the contact person representing the Certification Body.

A Gap Analysis is a tool through which the food business is assessed to the required standard. It is generally conducted as a resource for the food business to identify areas needing improvement before the Certification Audit. A Gap Analysis is intended as more of a consultation than an audit, so non-conformances are not raised, rated, and issued as Corrective Action Requests (CARs). Only observations should be noted. Where a Gap Analysis is conducted and no non-conformance to the relevant standard is identified, some Certification Bodies may upgrade the Gap Analysis to a Certification Audit where circumstances permit.
A Gap Analysis may be optional, depending on the Certification Body the food business is using. In that case, the next step is generally the Certification Audit.
The food business uses the information from the Gap Analysis to improve its management systems, procedures, and practices where improvement opportunities have been identified. This work may or may not involve a consultant with specialist technical skills in the required areas.

A Certification Audit is the point at which the food business is assessed to the required standard or standards and receives an indication of how well it manages the relevant requirements. An auditor or audit team from the Certification Body generally visits the site to conduct a thorough audit. Any observed non-conformance is rated and notified to the food business, usually through a Corrective Action Request or CAR. The CAR is raised by the Certification Body to identify the severity of the non-conformance, and the food business participates in the CAR process by nominating what it will do to bring the non-conformance back within the standard’s requirements.
CARs must be closed out by the food business within specified timeframes, which vary with the severity of the non-conformance and are advised by the Certification Body. Several CARs can be raised in one audit. Some certification standards have their own requirements for CARs, and these must be followed to ensure consistency in the certification process.
If the Certification Audit does not identify any non-conformance, the food business may be granted certification to the applicable standard or standards, and the Corrective Action Request Closeout step is skipped.
Where the food business has been issued a CAR, it must be closed out adequately and within the specified timeframe, as assessed by the Certification Body. This generally involves the Certification Body reviewing evidence of the actions taken, or visiting the food business again to verify them.

Once the Certification Body is satisfied that the applicable standards are well managed and applied within the food business, it grants certification, which generally takes the form of a certificate. Under any relevant terms and conditions, the food business may then promote the fact that it has been certified to the relevant standards.
The certificate details the scope and currency of the certification. Details of certification are generally made publicly available on the Certification Body’s web pages, and often on the web pages of the relevant Accreditation Body or Standard Owner.
Surveillance and Recertification Audits are scheduled as a component of any certification contract. Their frequency and scheduling generally depend on the operational scope and purpose of the food business and the requirements of the specific standard, and certification is commonly renewed on an annual or multi-year cycle. These audits provide a foundation on which the certified food business can optimise continuous improvement opportunities and control risk.
The Certification Body or Standard Owner may be able to request additional audits as a contractual component. This is commonly done where a critical or major non-conformance has been identified outside regularly scheduled audits, or where trended customer complaints reveal a concern about confirmed or potential mismanagement of the requirements of the applicable standard or standards.
Certification is not permanent. A certificate shows the standard, scope, and period for which certification is valid, and it remains valid only while the food business continues to meet the requirements of the standard. Key points include:
While a certificate is suspended or withdrawn, the food business should not promote its certification and should notify affected customers as required by its contracts. Requirements differ between standards, so confirm them in the standard and your certification agreement.

Preparation for a certification audit is an ongoing process, not a last-minute activity. Preparation commonly includes:
Certification should reflect how the business operates every day, not how it performs on audit day.
Choosing a Certification Body can be difficult. It usually involves finding out about the services offered by the available Certification Bodies and deciding how well each can service your business. As with any business transaction, a risk assessment should be considered before making an informed decision to use the services of a particular Certification Body.
The selection of a Certification Body may be based on factors including:
The Certification Body you choose is not a final decision. Although the Certification Body assesses your management systems against the applicable standards, it is contracted by you and should not pressure you into anything that you or your business are not comfortable with. Certification Bodies are bound by operational requirements, including the way they interact with their clients. If at any stage you feel threatened or uncomfortable with the way a Certification Body is interacting with you and your business, seek a second opinion.
Subject to the terms and conditions of certification standards, Standard Owners, and other contracts, businesses are free to change their Certification Body as required. The decision may be based on the level of services supplied by the Certification Body, its industry reputation, or a business restructure.
It is generally considered inappropriate for a Certification Body to recommend only its own support services, such as training and consulting, to a business it certifies, as this may create a conflict of interest. It is generally acceptable for a Certification Body to recommend many providers of support services, which may include affiliated services alongside impartial service providers.
As with every business transaction, etiquette in food industry certification is founded on written and unwritten rules of conduct. These rules must be followed to maintain certification as a respected and valued measure of contemporary business management. Many etiquette requirements are reciprocal between the business holding certification and the relevant Certification Body. Etiquette is a code of behaviour that helps people get along with one another. It is a set of good manners and provides guidelines for courteous, considerate, and ethical behaviour.
These suggestions are based on normal industry interactions. Any departure from them should be used to identify potential conflicts of interest or other issues that could undermine the impartiality and confidence on which industry and consumer trust in certification depends. Personal judgement and consideration of morality should be applied when using or judging any of the following etiquette points.
Certification Bodies and their Auditors should:
The business being audited should reciprocate and support these requirements as part of its commitment to maintaining the integrity of the auditing and certification process. Standard Owners generally do not consider it appropriate for an audited business to pick and choose auditors based on their reputation. Auditors employed by Certification Bodies are made available to audit after rigorous skill, knowledge, and competency assessments, and grievances about performance should be referred to the Certification Body for discussion.
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Development requirements in relation to their items.
Document: A document provides guidance and/or direction for performing work, making decisions, or rendering judgments that affect the safety or quality of the products or services that customers receive.
Documented policies, procedures, work instructions, and schedules form the basis of any food safety and quality management system. The following documentation formats may be considered to ensure ongoing compliance with specified requirements for Certification Standards:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Documentation requirements in relation to their items.
You may wish to visit the Certification Standards Templates section of haccp.com for examples of Certification Standards documentation, record, and resource formats commonly applied within food safety and quality systems.
Implementation: Implementation is the application of documented food safety and quality system elements into the actual business operation.
The implementation of Certification Standards within any food business requires genuine commitment from senior management, staff, and visitors to ensure the nominated goals of implementation are achievable on an ongoing basis. It is a step that requires significant planning and consideration of general and specific food business circumstances to ensure the outcomes of Certification Standards do not negatively impact the safety and quality of the food items dispatched from the business.
Implementation of Certification Standards must include a clear definition of responsibilities and authorities for all levels of participation by senior management, staff, and visitors to the site.
When implementing Certification Standards within the food safety and quality system, you may wish to consider the following requirements before completion:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Implementation requirements in relation to their items.
Monitoring: Monitoring is the act of reviewing and confirming measurable parameters of a defined process or product status.
Monitoring requirements within food industry sectors are generally identified against limits of acceptability defined within HACCP plans, implementation procedures, and work instructions. Monitoring usually includes some element of record-keeping, which may be maintained manually or through digital systems. Advancements in technology have produced many systems and processes that are self-monitored or self-adjusted when variances are identified. Regardless of the system used, the goal of any monitoring activity is to provide sufficient evidence that any limit of acceptability has been met.
Traditional Certification Standards monitoring requirements include manual recording and the application of corrective actions when the results of monitoring are found to be outside acceptable limits. Corrective Actions should also generally be strongly linked to the monitoring process where applied to ensure full traceability of the applied actions.
The following examples of monitoring activities and record formats may apply to Certification Standards:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Monitoring requirements in relation to their items.
You may wish to visit the Certification Standards Templates section of haccp.com for examples of Certification Standards documentation, record, and resource formats commonly applied within food safety and quality systems.
Corrective Action: Corrective action is mandatory action to be taken when a deviation to the Quality System occurs, particularly in relation to a Critical Control Point.
Preventative Action: At any step in the process where a hazard has been identified, preventative action must be put into place to prevent re-occurrence.
Corrective Action and Preventative Action are implemented to ensure any identified non-conformance is documented, investigated, and rectified within appropriate timeframes. Corrective action is any action applied to regain control over a product, process, policy, or procedure that has been identified as being non-conforming or outside nominated limits of acceptability. Preventative action is any action applied to prevent any identified non-conformance from reoccurring.
The outcomes of corrective and preventative actions should result in regained process control after effective application. Specified corrective actions are commonly linked to the HACCP plan and the food business certification process.
Below are Corrective Action and Preventative Action examples which may be associated with Certification Standards related non-conformance issues:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Corrective Action requirements in relation to their items.
You may wish to visit the Corrective Action and Preventative Action section of haccp.com for examples of best practice applications for this food safety and quality system element.
Verification: The act of reviewing, inspecting, testing, checking, auditing, or otherwise establishing and documenting whether items, processes, services, or documents conform to specified requirements.
Verification is the detailed review of all food safety and quality system elements to confirm that they are effectively developed, documented, implemented, monitored, and reviewed. All food safety and quality system elements, including documented policies, procedures, training, HACCP plans, and their operational applications, should be verified on an ongoing scheduled basis. The verification process commonly includes a defined schedule for which verification activities are required, how often they are conducted, who is responsible, and detailed documented procedures for each nominated verification activity.
The general goal of an established verification process is to ensure any systemic non-conformance issues are identified and rectified within an appropriate time frame. When non-conformance issues are identified through the verification process, Corrective Actions and Preventative Actions should be implemented to ensure they do not impact the effectiveness of the food safety and quality system.
The following examples of verification activities may apply to Certification Standards:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Verification requirements in relation to their items.
You may wish to visit the Verification Activities section of haccp.com for examples of best practice applications for this food safety and quality system element.
Validation: The process of gathering evidence to provide a scientific basis for the documented act of demonstrating that a procedure, process, and activity will consistently lead to the expected results. It often includes the qualification of systems and equipment.
Validation is the provision of evidence to support the limits of control or acceptability for food safety or quality parameters nominated within systemic elements. Limits of control or acceptability are commonly included within documented food safety and quality systems elements such as procedures, HACCP plans, and specifications.
Common sources of validation include regulatory and legislative standards, finished product specifications and customer requirements, industry codes of practice and guidelines, verified and validated research, historical product, and process control outcomes, and analytical testing.
The general goal of an established validation process is to ensure any systemic non-conformance issues are identified and rectified within an appropriate time frame. When non-conformance issues are identified through the validation process, Corrective Actions and Preventative Actions should be implemented to ensure they do not impact the effectiveness of the food safety and quality system.
Validation activities are commonly defined within the verification schedules and procedures of established food safety and quality management systems.
The following examples may apply to validation of the limits of control or acceptability for Certification Standards:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Validation requirements in relation to their items.
You may wish to visit the Validation Activities section of haccp.com for examples of best practice applications for this food safety and quality system element.
Skills and Knowledge: Skills and knowledge are attributes of human interactions commonly linked to competency within any specific job-related task.
Training and competency requirements for Certification Standards must be ongoing, including regularly scheduled reviews to ensure the effectiveness of training and competency outcomes.
Team members who have defined responsibilities regarding Certification Standards should have knowledge including:
Team members who have defined responsibilities regarding Certification Standards should have skills including:
Team members who have defined responsibilities regarding Certification Standards should have access to resources including:
If your food business supplies foodstuffs manufactured to a customer’s specifications, it is important to consider any specific Certification Standards Training, Competency, and Resources requirements in relation to their items.
You may wish to visit the Training, Competency, and Resources section of haccp.com for examples of best practice applications for this food safety and quality system element.